
01.26.11 Taking Risks
The new year. It brings with it the hopes of great accomplishments.…

01.13.11 New Year, New Direction?
Given how brand conscious all of us are personally and with the…

12.19.10 Business travel recovering
See article below. Good news for my travel clients, and a hopeful…

12.14.10 Hiring Innovators
INNOVATOR: a person or an organization who is one of the first…

12.08.10 Do You Know Your Nelson Mandela?
Mission statements. Credos. Statements of purpose. All…

11.30.10 Service Matters
I travel a lot. And I am always impressed with good service.…

11.17.10 Leadership Development: Not Just for High Potentials
Business Week published an article this week regarding leadership…

11.15.10 Show Your Clients They Matter
An Account Review is an essential part of client retention and…

11.12.10 What’s the Narrative of your Leadership
Does your leadership narrative reflect what your audience wants/need…


What to Do When You Know Your Team Won’t Hit Year-End Targets
It’s the fourth quarter. You’ve reviewed the numbers, triple-checked the forecasts, and the reality is clear: your team is not going to hit the year-end targets. First, don’t panic. This is not the time for blame, knee-jerk reactions, or hasty changes in direction. Missed targets happen — even to high-performing teams. The real opportunity lies […]