Stand Up, Speak Up, Persuade

Have you ever thought about something for too long without acting on it? Well, this post is mine. I realized this as I completed my address to the police sergeants of major US cities who had gathered for a conference in Nashville. I was invited to speak by their president whom I coached extensively last […]

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11.15.10 Show Your Clients They Matter

An Account Review is an essential part of client retention and…
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11.12.10 What’s the Narrative of your Leadership

Does your leadership narrative reflect what your audience wants/need…
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11.09.10 Solutions Not Pitches

Have you ever considered how we create a "mind set" based on…
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10.17 Sales Training a “Must Have” in this Economy

A press release issued this week by the Aberdeen Group points…
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09.10.10 Leadership Development: HBR Comment

Today, Harvard Business Review posted an interesting article…
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10.05.10 Sales Training: Overcoming Fear

Harvard  Business Review columnist JD Schramm posted an interesting…
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11.07.10 Hard Won Skills

Most likely in your business, there are skills that are intuitive…
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05.18.10 Even in Paradise

Even in paradise, consistency of message matters...I just spent…
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02.22.10 Listen to Grow

…for there is no growth without changing, correcting and questioning…