Yikes, My Boss Confuses Me!

I hate to say this, but I hear this a lot. Leadership confusion comes in many forms. But most often, it boils down to one thing: inconsistency. Teams respond to leaders who comport themselves with consistent behavior they can count on and trust. Alternatively, if the leadership behavior varies based on mood, pressure, or just […]

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01.13.11 New Year, New Direction?

Given how brand conscious all of us are personally and with the…
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12.19.10 Business travel recovering

See article below.  Good news for my travel clients, and a hopeful…
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12.14.10 Hiring Innovators

INNOVATOR: a person or an organization who is one of the first…
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12.08.10 Do You Know Your Nelson Mandela?

Mission statements.  Credos.  Statements of purpose.  All…
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11.30.10 Service Matters

I travel a lot.  And I am always impressed with good service.…
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11.17.10 Leadership Development: Not Just for High Potentials

Business Week published an article this week regarding leadership…
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11.15.10 Show Your Clients They Matter

An Account Review is an essential part of client retention and…
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11.12.10 What’s the Narrative of your Leadership

Does your leadership narrative reflect what your audience wants/need…
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11.09.10 Solutions Not Pitches

Have you ever considered how we create a "mind set" based on…