How to Create Instant Happiness

Over the July 4th holiday, I was traveling back from a marvelous time in California’s Napa Valley with dear friends and found myself sandwiched into an airline seat with little-to-no-room to move around. Realizing I had several hours ahead of me in this sardine-like environment, I became instantly annoyed with my seatmate and his physical […]

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11.15.10 Show Your Clients They Matter

An Account Review is an essential part of client retention and…
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11.12.10 What’s the Narrative of your Leadership

Does your leadership narrative reflect what your audience wants/need…
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11.09.10 Solutions Not Pitches

Have you ever considered how we create a "mind set" based on…
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10.17 Sales Training a “Must Have” in this Economy

A press release issued this week by the Aberdeen Group points…
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09.10.10 Leadership Development: HBR Comment

Today, Harvard Business Review posted an interesting article…
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10.05.10 Sales Training: Overcoming Fear

Harvard  Business Review columnist JD Schramm posted an interesting…
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11.07.10 Hard Won Skills

Most likely in your business, there are skills that are intuitive…
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05.18.10 Even in Paradise

Even in paradise, consistency of message matters...I just spent…
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11.14.09 Is Today the Day I Worried About Yesterday?

Greetings from China: Just picked up my luggage in Singapore...I…