
10.05.10 Sales Training: Overcoming Fear
Harvard Business Review columnist JD Schramm posted an interesting…

11.07.10 Hard Won Skills
Most likely in your business, there are skills that are intuitive…

05.18.10 Even in Paradise
Even in paradise, consistency of message matters...I just spent…

02.22.10 Listen to Grow
…for there is no growth without changing, correcting and questioning…

02.08.10 What E-mail Mistakes Are YOU Making?
My 2009 year-end newsletter stressed meeting face-to-face with…

02.02.10 Renewed Perspective
I’ve just returned from a little New Year’s respite quite…

01.26.10 Selling Solutions in Frenzied Times
The fashion world is a mercurial one where you need to understand…

12.06.10 A World Away, and Yet Familiar Territory
I just returned from my Singapore Training with American Express…

11.22.09 Insight from Singapore
Just completed the Client Development/Situational Presentation…
Tough Conversations with Employees Are Helpful
From the Wall Street Journal: The Leaner, Meaner Chevron Leaders need to be more decisive, take accountability for failures, and have uncomfortable conversations about poor performance. Changing Their Perspective Ahh, yes, the uncomfortable conversation. Often, I coach executives on how to initiate and manage difficult conversations. People feel a sense of dread when approaching such […]