Six Rules of Virtual Meeting Participation

Ever since we’ve all been forced into a business world where virtual, online meetings have become the norm, I’ve noticed from my coaching engagements that often the knee-jerk reaction to participating is to take a passive role versus an engaged one. And what I tell my clients is that being virtual is not being invisible; […]

An Innovation Focus

“Maintain an Innovation Focus.” -McKinsey & Company This brilliant advice is important to share with you all. I believe that the more innovative you are, the more your clients will think well of you and want to follow your lead to help them recover from our global dislocation. And there has been no time in […]

Discover What’s New with Your Clients

“What’s new?” Everything. All of your clients have been affected in some way by the Coronavirus pandemic and resulting economic shutdown. No one has been immune to the impact, whether they got the virus or not. Whole companies working from home. Schools closed. Retail shifting heavily online, leaving brick-and-mortar stores empty. Videoconferencing the required norm […]

Start Leading Again

As the Coronavirus crisis continues, and in some places gets worse, it’s hard not to feel a bit disenfranchised. We’re upset that our business life has been upended, our environment ripped away from us, and our teams scattered. We keep hearing people tell us, “You are not alone.” But it can sure seem that way, […]

A Three-Part System to Virtual Business Development

If you are like me, each day during these times you often wake up anxious, skeptical, and then…hopeful (I wish it we in a diffident order). Well, so do our clients. Understanding this and factoring it into our business development ideas and recommendations is mission-critical. Like I wrote in my last post, now is the […]

Pick Up Share By Relating, Not Selling

As I mentioned in this video, “Three Things to Help Client Relations During the Pandemic,” now is a time to relate to your clients and customers, not sell. I’m not suggesting you shouldn’t do any selling. You can…but it must come from your client’s request, not yours. But before you even get to that point, […]