Start Leading Again

As the Coronavirus crisis continues, and in some places gets worse, it’s hard not to feel a bit disenfranchised. We’re upset that our business life has been upended, our environment ripped away from us, and our teams scattered. We keep hearing people tell us, “You are not alone.” But it can sure seem that way, […]

A Three-Part System to Virtual Business Development

If you are like me, each day during these times you often wake up anxious, skeptical, and then…hopeful (I wish it we in a diffident order). Well, so do our clients. Understanding this and factoring it into our business development ideas and recommendations is mission-critical. Like I wrote in my last post, now is the […]

Pick Up Share By Relating, Not Selling

As I mentioned in this video, “Three Things to Help Client Relations During the Pandemic,” now is a time to relate to your clients and customers, not sell. I’m not suggesting you shouldn’t do any selling. You can…but it must come from your client’s request, not yours. But before you even get to that point, […]

Coronavirus Communication Tips: Sit by Your Own Fire

A lot of us have extra time right now during the coronavirus isolation. I recommend to clients that they “sit by their own fire.” Usually I mean this metaphorically but heck…some can do it physically, too! When you sit by a fire, it’s hard not to get lost in your own thoughts, right?  That can […]

Three Things to Help Client Relations During the Pandemic

I don’t need to tell you that these are unprecedented times. While we wait for the next normal, I’ve used this time to consider how we can be even better at connecting with clients. It’s now, perhaps more than ever, that they need us. Everyone is going at this a bit blindly, right? Well, this […]

Credentialing Yourself…Again

There are so many places through the course of daily life where we have to prove who we are. Just think of the numerous times you are asked to show your credentials before boarding an airplane. Have you ever considered how much you have to show your business credentials throughout your client/customer work? A very […]