What to Do When You Know Your Team Won’t Hit Year-End Targets

It’s the fourth quarter. You’ve reviewed the numbers, triple-checked the forecasts, and the reality is clear: your team is not going to hit the year-end targets. First, don’t panic. This is not the time for blame, knee-jerk reactions, or hasty changes in direction. Missed targets happen — even to high-performing teams. The real opportunity lies […]

Executive Development: It’s Not Me…It’s Them

Recently, I began coaching a bright, articulate head of M&A…

Executive Development: Great Coaching Moments

From great teachers we're moving to great coaching moments: A…

My Third Lesson in Selling

Having moved on from the insurance world to the world of training…

My Second Lesson in Selling

In my last blog post, I spoke about my first sales manager, the…

Take Two of These and Call Me in the Morning

Often clients request training on their "Pitch Decks," meaning…

Sales Training Tip: Do YOU Know Why You’re Meeting?

We can't manage the outcome of a client meeting, we can manage…

My Fast Company Article on Heroes vs. Champions

Rainmakers, aka Heroes, have been neglected as potential coaches.…

Leadership Tips: Lessons from The Stones and Columbo

Client follow up and persistence are great skills leaders can…

Sales Tip: Deeper into Client Research

Client research has been my theme the last few weeks. In my last…