Hire Patiently, Not Desperately

Recently, while working with a client, we both came to the same realization: one of the most expensive hiring mistakes organizations make is allowing urgency to outweigh good judgment. Every employer eventually faces the pressure of filling an important position. The work keeps coming, the team feels the strain, and the temptation is to make […]

Giving Thanks for Clients

This holiday season I will be thanking my clients and followers.…

To Lead, Don’t Be a Friend…Be Frank

We all want to be liked. That's especially true in an office/work…

Sell Like a Child Would…Be Persistent, Yet Likable

Ever been confronted by a child who wants something...really…

Account Management IS Sales Management

"Toto, I've a feeling we are not in Kansas anymore" - Judy…

Coaching Employees: Show Them You Care

I've coached many leaders and the one area that often is a blindspot…

Handling Difficult Clients: Act Like Your Teacher

Throughout my work in executive development, I often recommend…

What Is a Mentor (and Can You Be One)?

Mentors are often assigned, but often not successful. Throughout…

Developing Working Relationships with Millennials

Remember those millennials we've been speaking about? In a recent…

Three Effective Networking Tips

Business networking is considered by many to be a necessary evil.…