To Lead, Don’t Be a Friend…Be Frank
We all want to be liked. That's especially true in an office/work…
Sell Like a Child Would…Be Persistent, Yet Likable
Ever been confronted by a child who wants something...really…
Account Management IS Sales Management
"Toto, I've a feeling we are not in Kansas anymore"
- Judy…
Coaching Employees: Show Them You Care
I've coached many leaders and the one area that often is a blindspot…
Handling Difficult Clients: Act Like Your Teacher
Throughout my work in executive development, I often recommend…
What Is a Mentor (and Can You Be One)?
Mentors are often assigned, but often not successful. Throughout…
Developing Working Relationships with Millennials
Remember those millennials we've been speaking about? In a recent…
Three Effective Networking Tips
Business networking is considered by many to be a necessary evil.…
To Lead: Observe-Ask-Act
Way too often we, as leaders because we are human, make snap…
To Persuade, Timing Matters
There’s a great feeling as a coach to work with a client who is enthusiastic and hungry for knowledge. What makes them a pleasure is their desire and commitment to experiment. Recently, I worked with a client preparing to present a highly lucrative idea to a group of prospective clients. The concept was strong. It […]