Stop Selling Yourself First!

I’ve noticed something over the years: the higher someone climbs in an organization, the less they need to talk about themselves. That may sound counterintuitive, especially when you’re interviewing for a leadership role or presenting to senior executives. Most people believe those moments are their opportunity to showcase every accomplishment on their résumé. I coach […]

Sales Training Tip: Lead When You Dance

I Like to Lead When I Dance... Consulting is often about establishing…

Giving Thanks for Clients

This holiday season I will be thanking my clients and followers.…

To Lead, Don’t Be a Friend…Be Frank

We all want to be liked. That's especially true in an office/work…

Sell Like a Child Would…Be Persistent, Yet Likable

Ever been confronted by a child who wants something...really…

Account Management IS Sales Management

"Toto, I've a feeling we are not in Kansas anymore" - Judy…

Coaching Employees: Show Them You Care

I've coached many leaders and the one area that often is a blindspot…

Handling Difficult Clients: Act Like Your Teacher

Throughout my work in executive development, I often recommend…

What Is a Mentor (and Can You Be One)?

Mentors are often assigned, but often not successful. Throughout…

Developing Working Relationships with Millennials

Remember those millennials we've been speaking about? In a recent…