Giving Thanks for Clients
This holiday season I will be thanking my clients and followers.…
To Lead, Don’t Be a Friend…Be Frank
We all want to be liked. That's especially true in an office/work…
Sell Like a Child Would…Be Persistent, Yet Likable
Ever been confronted by a child who wants something...really…
Account Management IS Sales Management
"Toto, I've a feeling we are not in Kansas anymore"
- Judy…
Coaching Employees: Show Them You Care
I've coached many leaders and the one area that often is a blindspot…
Handling Difficult Clients: Act Like Your Teacher
Throughout my work in executive development, I often recommend…
What Is a Mentor (and Can You Be One)?
Mentors are often assigned, but often not successful. Throughout…
Developing Working Relationships with Millennials
Remember those millennials we've been speaking about? In a recent…
Three Effective Networking Tips
Business networking is considered by many to be a necessary evil.…
Are You A.I.?
Recently, a client shared a frustrating experience. She had reached out to a colleague with a specific concern and received a response that completely missed the point. The reply stretched across three pages, yet the issue at hand could have been addressed in two thoughtful sentences. As she read through it, something became clear. The […]