Are You A.I.?

Recently, a client shared a frustrating experience. She had reached out to a colleague with a specific concern and received a response that completely missed the point. The reply stretched across three pages, yet the issue at hand could have been addressed in two thoughtful sentences. As she read through it, something became clear. The […]

Executive Development: Great Coaching Moments

From great teachers we're moving to great coaching moments: A…

My Third Lesson in Selling

Having moved on from the insurance world to the world of training…

My Second Lesson in Selling

In my last blog post, I spoke about my first sales manager, the…

Take Two of These and Call Me in the Morning

Often clients request training on their "Pitch Decks," meaning…

Sales Training Tip: Do YOU Know Why You’re Meeting?

We can't manage the outcome of a client meeting, we can manage…

My Fast Company Article on Heroes vs. Champions

Rainmakers, aka Heroes, have been neglected as potential coaches.…

Leadership Tips: Lessons from The Stones and Columbo

Client follow up and persistence are great skills leaders can…

Sales Tip: Deeper into Client Research

Client research has been my theme the last few weeks. In my last…

Sales Training Tip: Researching Clients for Success

Last week, I gave you some basic considerations when preparing…