Credentialing, Part Deux…Ask Killer Open-Ended Questions
In my book I talk about how important the voir dire process is…
Changing Behavior to Achieve Goals
To paraphrase an often used quote, "Doing the same thing over…
Fear of Failure? Defend Yourself with Dilligence
Fear of failure affects all of us at some point. For so many…
Size Them Up, Then Test the Waters
Here's an essential modus operendi going into the New Year, make…
Go Ahead and Argue…It’s Ok
My very first manager, Nick, taught me most of what I know today…
Leadership Develops Over Time…All the Time
A few years ago, I was coaching an executive who's 360 peer review…
Sales Training Tip: Lead When You Dance
I Like to Lead When I Dance...
Consulting is often about establishing…
Giving Thanks for Clients
This holiday season I will be thanking my clients and followers.…
To Lead, Don’t Be a Friend…Be Frank
We all want to be liked. That's especially true in an office/work…
Tough Conversations with Employees Are Helpful
From the Wall Street Journal: The Leaner, Meaner Chevron Leaders need to be more decisive, take accountability for failures, and have uncomfortable conversations about poor performance. Changing Their Perspective Ahh, yes, the uncomfortable conversation. Often, I coach executives on how to initiate and manage difficult conversations. People feel a sense of dread when approaching such […]