Courage Is the Virtue That Moves Everything Forward

“The virtue of courage carries all other virtues.”— Winston Churchill That quote has been sitting with me lately. Courage isn’t always dramatic. It’s rarely a battlefield moment. More often, it shows up in everyday decisions that quietly shape the direction of our lives and work. It’s the courage to: Disagree when it would be easier […]

Lead People to Look Inside, not Out

Every time you observe a Direct’ s client interaction, realize…

New Managers: How To Coach and Enjoy It!

Picking up from last week's post about fitting in as a new manager,…

New Managers: How To Fit In

When managers are brought in, assigned or moved to another department,…

To Be a Great Leader…Teach, Don’t Tell or Do

Many of my clients are quick-learning, driven executives. Often,…

Your Career Is Out of (Your) Control

Your career, like it or not, is not in your control. Sure, you…

Am I Right?…Am I Right? – The Good & Bad About Checking In

When communicating an idea or recommendation, it is essential…

Keep Your Problem Clients Closer

My grandfather, and I expect many of yours, always counseled…

Dealing with Downsizing

"Good morning, boss, I've got an idea!" "Yeah...well...sorry…

Credentialing, Part Deux…Ask Killer Open-Ended Questions

In my book I talk about how important the voir dire process is…