Client Management, It’s Not About Being Right… It’s About Being Followed
In business, much of our time is devoted to maintaining and growing…
I’d Love To Make My Mark…I’m Just Too Busy
Does that sound familiar? Making your mark as a leader is…
Interview Like a Consultant
Jobs change...they come, they go, they get eliminated, they get…
Lead People to Look Inside, not Out
Every time you observe a Direct’ s client interaction, realize…
New Managers: How To Coach and Enjoy It!
Picking up from last week's post about fitting in as a new manager,…
New Managers: How To Fit In
When managers are brought in, assigned or moved to another department,…
To Be a Great Leader…Teach, Don’t Tell or Do
Many of my clients are quick-learning, driven executives. Often,…
Your Career Is Out of (Your) Control
Your career, like it or not, is not in your control. Sure, you…
Am I Right?…Am I Right? – The Good & Bad About Checking In
When communicating an idea or recommendation, it is essential…
Are You A.I.?
Recently, a client shared a frustrating experience. She had reached out to a colleague with a specific concern and received a response that completely missed the point. The reply stretched across three pages, yet the issue at hand could have been addressed in two thoughtful sentences. As she read through it, something became clear. The […]