Accountability Is Not a Bad Thing

I realize that many of us cringe whenever we hear the word accountability. We hear it and think: What does he mean? Is she auditing my work? Does this mean I’m not doing well? Am I about to get a whole lot more work to do? Accountability is not, nor should it be, a bad […]

Leadership Develops Over Time…All the Time

A few years ago, I was coaching an executive who's 360 peer review…

Sales Training Tip: Lead When You Dance

I Like to Lead When I Dance... Consulting is often about establishing…

Giving Thanks for Clients

This holiday season I will be thanking my clients and followers.…

To Lead, Don’t Be a Friend…Be Frank

We all want to be liked. That's especially true in an office/work…

Sell Like a Child Would…Be Persistent, Yet Likable

Ever been confronted by a child who wants something...really…

Account Management IS Sales Management

"Toto, I've a feeling we are not in Kansas anymore" - Judy…

Coaching Employees: Show Them You Care

I've coached many leaders and the one area that often is a blindspot…

Handling Difficult Clients: Act Like Your Teacher

Throughout my work in executive development, I often recommend…

What Is a Mentor (and Can You Be One)?

Mentors are often assigned, but often not successful. Throughout…