Am I Right?…Am I Right? – The Good & Bad About Checking In
When communicating an idea or recommendation, it is essential…
Keep Your Problem Clients Closer
My grandfather, and I expect many of yours, always counseled…
Dealing with Downsizing
"Good morning, boss, I've got an idea!"
"Yeah...well...sorry…
Credentialing, Part Deux…Ask Killer Open-Ended Questions
In my book I talk about how important the voir dire process is…
Changing Behavior to Achieve Goals
To paraphrase an often used quote, "Doing the same thing over…
Fear of Failure? Defend Yourself with Dilligence
Fear of failure affects all of us at some point. For so many…
Size Them Up, Then Test the Waters
Here's an essential modus operendi going into the New Year, make…
Go Ahead and Argue…It’s Ok
My very first manager, Nick, taught me most of what I know today…
Leadership Develops Over Time…All the Time
A few years ago, I was coaching an executive who's 360 peer review…
What to Do When You Know Your Team Won’t Hit Year-End Targets
It’s the fourth quarter. You’ve reviewed the numbers, triple-checked the forecasts, and the reality is clear: your team is not going to hit the year-end targets. First, don’t panic. This is not the time for blame, knee-jerk reactions, or hasty changes in direction. Missed targets happen — even to high-performing teams. The real opportunity lies […]