Tough Conversations with Employees Are Helpful

From the Wall Street Journal: The Leaner, Meaner Chevron Leaders need to be more decisive, take accountability for failures, and have uncomfortable conversations about poor performance. Changing Their Perspective Ahh, yes, the uncomfortable conversation. Often, I coach executives on how to initiate and manage difficult conversations. People feel a sense of dread when approaching such […]

Interview Like a Consultant

Jobs change...they come, they go, they get eliminated, they get…

Lead People to Look Inside, not Out

Every time you observe a Direct’ s client interaction, realize…

New Managers: How To Coach and Enjoy It!

Picking up from last week's post about fitting in as a new manager,…

New Managers: How To Fit In

When managers are brought in, assigned or moved to another department,…

To Be a Great Leader…Teach, Don’t Tell or Do

Many of my clients are quick-learning, driven executives. Often,…

Your Career Is Out of (Your) Control

Your career, like it or not, is not in your control. Sure, you…

Am I Right?…Am I Right? – The Good & Bad About Checking In

When communicating an idea or recommendation, it is essential…

Keep Your Problem Clients Closer

My grandfather, and I expect many of yours, always counseled…

Dealing with Downsizing

"Good morning, boss, I've got an idea!" "Yeah...well...sorry…