
Five Steps of Persuasion
Persuasion is a good thing...in fact, it's a great thing! However,…

Find Your Seat at the Table
Taking your seat at the table in business can be daunting.
There…

Client Management, It’s Not About Being Right… It’s About Being Followed
In business, much of our time is devoted to maintaining and growing…

I’d Love To Make My Mark…I’m Just Too Busy
Does that sound familiar? Making your mark as a leader is…

Interview Like a Consultant
Jobs change...they come, they go, they get eliminated, they get…

Lead People to Look Inside, not Out
Every time you observe a Direct’ s client interaction, realize…

New Managers: How To Coach and Enjoy It!
Picking up from last week's post about fitting in as a new manager,…

New Managers: How To Fit In
When managers are brought in, assigned or moved to another department,…

To Be a Great Leader…Teach, Don’t Tell or Do
Many of my clients are quick-learning, driven executives. Often,…


For Thanksgiving, Give Thanks to Your Team
I recently read a crucial—yet admittedly tough—New York Times piece by Jessica Grose: “Young Workers Are Miserable for Good Reason.” One line jumped out at me:“Young people feel jobs now offer far less mentorship and more micromanaging.” Ouch.But also… fair point. Because whether an employee is Gen X, Y, or Z, one truth spans all […]