
Using Video for Training
Let's go to the video tape! Those of you in New York will recall…

Five Steps of Persuasion
Persuasion is a good thing...in fact, it's a great thing! However,…

Find Your Seat at the Table
Taking your seat at the table in business can be daunting.
There…

Client Management, It’s Not About Being Right… It’s About Being Followed
In business, much of our time is devoted to maintaining and growing…

I’d Love To Make My Mark…I’m Just Too Busy
Does that sound familiar? Making your mark as a leader is…

Interview Like a Consultant
Jobs change...they come, they go, they get eliminated, they get…

Lead People to Look Inside, not Out
Every time you observe a Direct’ s client interaction, realize…

New Managers: How To Coach and Enjoy It!
Picking up from last week's post about fitting in as a new manager,…

New Managers: How To Fit In
When managers are brought in, assigned or moved to another department,…


Work Worth Doing
Far and away the best prize that life has to offer is the chance to work hard at work worth doing -Theodore Roosevelt This blog is significant to me because Teddy Roosevelt was a hero of mine and the inspiration for the beautiful collage portrait of him you see, created by John Morse, a dear […]