Seven Steps for Handling Objections
"I object!"
Your clients are probably not that direct with…
Do I Have the Right Team?
I hear this question every week and enjoy determining with my…
Negative Feedback: Is It Too Late to Change?
Feedback that criticizes your work can be difficult to accept…
The Key To Communicating and Collaborating: Rapport
Over the years, each time I meet a school teacher, I ask them…
The 3 Essential Steps To Recruiting
In my last post, I gave a few interviewing tips for those looking…
Job Interviewing Tips: Just Like a Sales Call
Coaching my niece in succeeding with her job search is an important…
Networking: Two Critical Things to Remember
Last week, I wrote about the importance networking has in developing…
Selling: Is It Art or Science?
My answer? Yes.But, if I had to choose one or the other...selling…
Using Video for Training
Let's go to the video tape! Those of you in New York will recall…


For Thanksgiving, Give Thanks to Your Team
I recently read a crucial—yet admittedly tough—New York Times piece by Jessica Grose: “Young Workers Are Miserable for Good Reason.” One line jumped out at me:“Young people feel jobs now offer far less mentorship and more micromanaging.” Ouch.But also… fair point. Because whether an employee is Gen X, Y, or Z, one truth spans all […]