
The Morning After…
I trust you all had a good, relaxing time with family and friends…

Top Leadership and Sales Training Posts – 2014
What a year! We've seen so much change in the world and at home.…

About Gratitude
I’ve just put up our Christmas Tree, placed the poinsettias…

2015 Client Planning: Be More Open Than Right
One week to go before the holiday distractions arrive (parties,…

The Four Essential Questions to Ask Clients…NOW!
Well, it's December. Where did the time go? Here in New York…

Warning All Leaders…Don’t Tolerate Bullies
A lot of light has been shone recently on the affect bullying…

Why Patience Is Not a Virture…It’s Required
I observe between 60 to 100 executives per year as they hone…

Seven Steps for Handling Objections
"I object!"
Your clients are probably not that direct with…

Do I Have the Right Team?
I hear this question every week and enjoy determining with my…


Hire Patiently, Not Desperately
Recently, while working with a client, we both came to the same realization: one of the most expensive hiring mistakes organizations make is allowing urgency to outweigh good judgment. Every employer eventually faces the pressure of filling an important position. The work keeps coming, the team feels the strain, and the temptation is to make […]