For Thanksgiving, Give Thanks to Your Team

I recently read a crucial—yet admittedly tough—New York Times piece by Jessica Grose: “Young Workers Are Miserable for Good Reason.” One line jumped out at me:“Young people feel jobs now offer far less mentorship and more micromanaging.” Ouch.But also… fair point. Because whether an employee is Gen X, Y, or Z, one truth spans all […]

Seven Steps for Handling Objections

"I object!" Your clients are probably not that direct with…

Do I Have the Right Team?

I hear this question every week and enjoy determining with my…

Negative Feedback: Is It Too Late to Change?

Feedback that criticizes your work can be difficult to accept…

The Key To Communicating and Collaborating: Rapport

Over the years, each time I meet a school teacher, I ask them…

The 3 Essential Steps To Recruiting

In my last post, I gave a few interviewing tips for those looking…

Job Interviewing Tips: Just Like a Sales Call

Coaching my niece in succeeding with her job search is an important…

Networking: Two Critical Things to Remember

Last week, I wrote about the importance networking has in developing…

Selling: Is It Art or Science?

My answer? Yes.But, if I had to choose one or the other...selling…

Using Video for Training

Let's go to the video tape!  Those of you in New York will recall…