Accountability Is Not a Bad Thing

I realize that many of us cringe whenever we hear the word accountability. We hear it and think: What does he mean? Is she auditing my work? Does this mean I’m not doing well? Am I about to get a whole lot more work to do? Accountability is not, nor should it be, a bad […]

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Five Steps of Persuasion

Persuasion is a good thing...in fact, it's a great thing! However,…
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Find Your Seat at the Table

Taking your seat at the table in business can be daunting. There…
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Client Management, It’s Not About Being Right… It’s About Being Followed

In business, much of our time is devoted to maintaining and growing…
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I’d Love To Make My Mark…I’m Just Too Busy

Does that sound familiar? Making your mark as a leader is…
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Interview Like a Consultant

Jobs change...they come, they go, they get eliminated, they get…
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Lead People to Look Inside, not Out

Every time you observe a Direct’ s client interaction, realize…
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New Managers: How To Coach and Enjoy It!

Picking up from last week's post about fitting in as a new manager,…
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New Managers: How To Fit In

When managers are brought in, assigned or moved to another department,…
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To Be a Great Leader…Teach, Don’t Tell or Do

Many of my clients are quick-learning, driven executives. Often,…
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