Accountability Is Not a Bad Thing

I realize that many of us cringe whenever we hear the word accountability. We hear it and think: What does he mean? Is she auditing my work? Does this mean I’m not doing well? Am I about to get a whole lot more work to do? Accountability is not, nor should it be, a bad […]

Seven Steps for Handling Objections

"I object!" Your clients are probably not that direct with…

Do I Have the Right Team?

I hear this question every week and enjoy determining with my…

Negative Feedback: Is It Too Late to Change?

Feedback that criticizes your work can be difficult to accept…

The Key To Communicating and Collaborating: Rapport

Over the years, each time I meet a school teacher, I ask them…

The 3 Essential Steps To Recruiting

In my last post, I gave a few interviewing tips for those looking…

Job Interviewing Tips: Just Like a Sales Call

Coaching my niece in succeeding with her job search is an important…

Networking: Two Critical Things to Remember

Last week, I wrote about the importance networking has in developing…

Selling: Is It Art or Science?

My answer? Yes.But, if I had to choose one or the other...selling…

Using Video for Training

Let's go to the video tape!  Those of you in New York will recall…