Are You A.I.?

Recently, a client shared a frustrating experience. She had reached out to a colleague with a specific concern and received a response that completely missed the point. The reply stretched across three pages, yet the issue at hand could have been addressed in two thoughtful sentences. As she read through it, something became clear. The […]

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Winning Clients with Empathy

A few days ago, I visited with a friend I hadn't seen in a while.…
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Developing The Diva

By this time of the year, as a leader you, should have a firm…
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Sales…Love It, Don’t Leave It

The sales person. Over the years, and many, many bad used car…
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Presentations That Fit!

Most of you know my passion for listening and truly understanding…
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Creating Your Value Proposition: Step 3

It Don’t Mean A Thing If It Ain’t Got That Swing! The jazz…
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Creating Your Value Proposition: Step 2

If you read my last post, you should now have a list of your…
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First Step to Creating Your Value Proposition

In my last post, we looked at how important your value proposition…
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The Importance of Your Value Proposition

I believe it was the late marketer/author Marc Gobe who said…
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The “So Now What?” Moment is Here

Last week, I gave you the stark news that the holidays are over…
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