Yikes, My Boss Confuses Me!

I hate to say this, but I hear this a lot. Leadership confusion comes in many forms. But most often, it boils down to one thing: inconsistency. Teams respond to leaders who comport themselves with consistent behavior they can count on and trust. Alternatively, if the leadership behavior varies based on mood, pressure, or just […]

What Will You Be in 2021?

This time each year, I create my New Year’s resolutions and…

My New Year’s Wish For You…

As I piece together my New Year's Wish for you, I'm struck by…

Assess Your Client Relationship Before Next Interaction

Do I need to tell you that these are stressful times? If I do,…

The Start of a Meeting: A Fine How-Do-You-Do!

Even though we are doing more video meetings than ever, starting…

Four Leadership Tips for Moving Ahead of COVID

Leaders, you have no idea how IMPORTANT you are now! You represent…

Four Business Development Tips for Moving Ahead During COVID

Most of us have mainstreamed into the next normal - digital business…

Six Rules of Virtual Meeting Participation

Ever since we've all been forced into a business world where…

An Innovation Focus

"Maintain an Innovation Focus." -McKinsey & Company This…

Discover What’s New with Your Clients

"What's new?" Everything. All of your clients have been affected…