Tough Conversations with Employees Are Helpful

From the Wall Street Journal: The Leaner, Meaner Chevron Leaders need to be more decisive, take accountability for failures, and have uncomfortable conversations about poor performance. Changing Their Perspective Ahh, yes, the uncomfortable conversation. Often, I coach executives on how to initiate and manage difficult conversations. People feel a sense of dread when approaching such […]

Offer a “Confidence-Good” to Present Your Value

For several years, I consulted with a marvelous, highly successful…

You Got the Business…But Do You Want It?

In these times of upheaval, it's sometimes easy to grab whatever…

It’s Not Wrong to Be Wrong

One of my New Year’s resolutions (yes, I still make them because…

When You Hit the Q4 Wall

Recently, a dear friend and client texted me with some alarming…

What I’m Learning About Virtually Communicating and Coaching

Yes, virtual communication during this Covid era is still with…

Know Your True Line

McKinsey & Co. recently wrote about the importance of understanding…

Back to Sales Basics

In these turbulent times, companies are pivoting at nearly every…

How to Influence Others in Business

Above all else, it's critical that you influence your clients…

Post-pandemic: Don’t Let Qualifiers Seep In!

As we all re-enter the world of meeting people, persuading them…