Accountability Is Not a Bad Thing

I realize that many of us cringe whenever we hear the word accountability. We hear it and think: What does he mean? Is she auditing my work? Does this mean I’m not doing well? Am I about to get a whole lot more work to do? Accountability is not, nor should it be, a bad […]

Know Your True Line

McKinsey & Co. recently wrote about the importance of understanding…

Back to Sales Basics

In these turbulent times, companies are pivoting at nearly every…

How to Influence Others in Business

Above all else, it's critical that you influence your clients…

Post-pandemic: Don’t Let Qualifiers Seep In!

As we all re-enter the world of meeting people, persuading them…

Returning to In-person Client Meetings

Today I’m back meeting with clients face to face! Yikes, it’s…

Relationally Cross-Selling

My last blog focused on the “WHY” of cross-selling, this…

‘Tis the Season for Referrals!

Yikes! It’s April already! One of my greatest coaches once…

There’s Always Time to Differentiate

With so many distractions these days, from finding, then getting,…

Being Relational and Declarative in This New Era

Now that we’ve all acclimated to our virtual world, it's time…