Tough Conversations with Employees Are Helpful

From the Wall Street Journal: The Leaner, Meaner Chevron Leaders need to be more decisive, take accountability for failures, and have uncomfortable conversations about poor performance. Changing Their Perspective Ahh, yes, the uncomfortable conversation. Often, I coach executives on how to initiate and manage difficult conversations. People feel a sense of dread when approaching such […]

Returning to In-person Client Meetings

Today I’m back meeting with clients face to face! Yikes, it’s…

Relationally Cross-Selling

My last blog focused on the “WHY” of cross-selling, this…

‘Tis the Season for Referrals!

Yikes! It’s April already! One of my greatest coaches once…

There’s Always Time to Differentiate

With so many distractions these days, from finding, then getting,…

Being Relational and Declarative in This New Era

Now that we’ve all acclimated to our virtual world, it's time…

Leadership Checklist for Covid Recovery

Over the past few blogs, I’ve spoken about comporting yourself…

Checking Covid-Fatigue and Other Things Affecting Your Team

As a doctor, my father saw dozens of hospitalized patients during…

What Will You Be in 2021?

This time each year, I create my New Year’s resolutions and…

My New Year’s Wish For You…

As I piece together my New Year's Wish for you, I'm struck by…