Are You A.I.?

Recently, a client shared a frustrating experience. She had reached out to a colleague with a specific concern and received a response that completely missed the point. The reply stretched across three pages, yet the issue at hand could have been addressed in two thoughtful sentences. As she read through it, something became clear. The […]

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Coaching and Feedback Post-COVID…More is Better

Based on my last blog that dealt with employee retention through…
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Retention Through Strong Leadership

Post-Covid, we’ve all experienced a commercial talent drain.…
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Offer a “Confidence-Good” to Present Your Value

For several years, I consulted with a marvelous, highly successful…
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You Got the Business…But Do You Want It?

In these times of upheaval, it's sometimes easy to grab whatever…
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It’s Not Wrong to Be Wrong

One of my New Year’s resolutions (yes, I still make them because…
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When You Hit the Q4 Wall

Recently, a dear friend and client texted me with some alarming…
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What I’m Learning About Virtually Communicating and Coaching

Yes, virtual communication during this Covid era is still with…
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Know Your True Line

McKinsey & Co. recently wrote about the importance of understanding…
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Back to Sales Basics

In these turbulent times, companies are pivoting at nearly every…
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