How to Influence Others in Business
Above all else, it's critical that you influence your clients…
Post-pandemic: Don’t Let Qualifiers Seep In!
As we all re-enter the world of meeting people, persuading them…
Returning to In-person Client Meetings
Today I’m back meeting with clients face to face! Yikes, it’s…
Relationally Cross-Selling
My last blog focused on the “WHY” of cross-selling, this…
‘Tis the Season for Referrals!
Yikes! It’s April already!
One of my greatest coaches once…
There’s Always Time to Differentiate
With so many distractions these days, from finding, then getting,…
Being Relational and Declarative in This New Era
Now that we’ve all acclimated to our virtual world, it's time…
Leadership Checklist for Covid Recovery
Over the past few blogs, I’ve spoken about comporting yourself…
Checking Covid-Fatigue and Other Things Affecting Your Team
As a doctor, my father saw dozens of hospitalized patients during…
Yikes, My Boss Confuses Me!
I hate to say this, but I hear this a lot. Leadership confusion comes in many forms. But most often, it boils down to one thing: inconsistency. Teams respond to leaders who comport themselves with consistent behavior they can count on and trust. Alternatively, if the leadership behavior varies based on mood, pressure, or just […]