Tough Conversations with Employees Are Helpful

From the Wall Street Journal: The Leaner, Meaner Chevron Leaders need to be more decisive, take accountability for failures, and have uncomfortable conversations about poor performance. Changing Their Perspective Ahh, yes, the uncomfortable conversation. Often, I coach executives on how to initiate and manage difficult conversations. People feel a sense of dread when approaching such […]

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12.14.10 Hiring Innovators

INNOVATOR: a person or an organization who is one of the first…
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12.08.10 Do You Know Your Nelson Mandela?

Mission statements.  Credos.  Statements of purpose.  All…
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11.30.10 Service Matters

I travel a lot.  And I am always impressed with good service.…
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11.17.10 Leadership Development: Not Just for High Potentials

Business Week published an article this week regarding leadership…
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11.15.10 Show Your Clients They Matter

An Account Review is an essential part of client retention and…
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11.12.10 What’s the Narrative of your Leadership

Does your leadership narrative reflect what your audience wants/need…
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11.09.10 Solutions Not Pitches

Have you ever considered how we create a "mind set" based on…
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10.17 Sales Training a “Must Have” in this Economy

A press release issued this week by the Aberdeen Group points…
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09.10.10 Leadership Development: HBR Comment

Today, Harvard Business Review posted an interesting article…