Yikes, My Boss Confuses Me!

I hate to say this, but I hear this a lot. Leadership confusion comes in many forms. But most often, it boils down to one thing: inconsistency. Teams respond to leaders who comport themselves with consistent behavior they can count on and trust. Alternatively, if the leadership behavior varies based on mood, pressure, or just […]

02.08.10 What E-mail Mistakes Are YOU Making?

My 2009 year-end newsletter stressed meeting face-to-face with…

02.02.10 Renewed Perspective

I’ve just returned from a little New Year’s respite quite…

01.26.10 Selling Solutions in Frenzied Times

The fashion world is a mercurial one where you need to understand…

12.06.10 A World Away, and Yet Familiar Territory

I just returned from my Singapore Training with American Express…

11.22.09 Insight from Singapore

Just completed the Client Development/Situational Presentation…

03.31.10 I just want to maybe say…

Qualifiers Don’t Work in Any Country. I’ve just returned…