
12.14.10 Hiring Innovators
INNOVATOR: a person or an organization who is one of the first…

12.08.10 Do You Know Your Nelson Mandela?
Mission statements. Credos. Statements of purpose. All…

11.30.10 Service Matters
I travel a lot. And I am always impressed with good service.…

11.17.10 Leadership Development: Not Just for High Potentials
Business Week published an article this week regarding leadership…

11.15.10 Show Your Clients They Matter
An Account Review is an essential part of client retention and…

11.12.10 What’s the Narrative of your Leadership
Does your leadership narrative reflect what your audience wants/need…

11.09.10 Solutions Not Pitches
Have you ever considered how we create a "mind set" based on…

10.17 Sales Training a “Must Have” in this Economy
A press release issued this week by the Aberdeen Group points…

09.10.10 Leadership Development: HBR Comment
Today, Harvard Business Review posted an interesting article…
Tough Conversations with Employees Are Helpful
From the Wall Street Journal: The Leaner, Meaner Chevron Leaders need to be more decisive, take accountability for failures, and have uncomfortable conversations about poor performance. Changing Their Perspective Ahh, yes, the uncomfortable conversation. Often, I coach executives on how to initiate and manage difficult conversations. People feel a sense of dread when approaching such […]