Tough Conversations with Employees Are Helpful

From the Wall Street Journal: The Leaner, Meaner Chevron Leaders need to be more decisive, take accountability for failures, and have uncomfortable conversations about poor performance. Changing Their Perspective Ahh, yes, the uncomfortable conversation. Often, I coach executives on how to initiate and manage difficult conversations. People feel a sense of dread when approaching such […]

Top Sales and Leadership Blog Posts in 2017

What a year! I cannot recall a year in recent memory that had…

Where the Airlines Fail, You Must Succeed

This holiday season, millions of people will take to the skies…

The Arrogance of Selling

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10 Things to Know About Your Clients

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Get Involved…or Get Out!

Hold onto your hats...this post will sting a bit. Business…

4 Open-ended Questions That Work

When I was a kid, my father, a doctor, would take me along with…

Managing Organic Growth After a Merge

Many organizations scale their business inorganically through…

Presentation Prep: Mitigating Mistake Risks

As you prepare for your next meeting, imagine that CNN will be…

Clues Are in the Research

I believe it was Dale Carnegie who once said; "Arouse an interest…