For Thanksgiving, Give Thanks to Your Team

I recently read a crucial—yet admittedly tough—New York Times piece by Jessica Grose: “Young Workers Are Miserable for Good Reason.” One line jumped out at me:“Young people feel jobs now offer far less mentorship and more micromanaging.” Ouch.But also… fair point. Because whether an employee is Gen X, Y, or Z, one truth spans all […]

The Big Impact of Small Talk

“How are you doing?” “How’s the weather where you are?” “What’s…

What’s the Plan? Leading Your Next Conference Call

I have a client who hosts up to 25 conference calls with clients...per…

What the World Needs Now…Is Listening

I’m truly compelled now, with our nation’s recent events,…

Never Underwhelm Again

In speaking with a new client, I found it interesting to hear…

Time and Money Are Obstacles, Not Objections

A client I was training described the following scenario: “I…

6-month Business Development Check-in Steps

The month of June is a great time to check in with your Business…

Essential Guide to Understanding Client Questions

You’ve prepared a presentation for weeks, doing all your homework,…

You Can Be My Wingman Anytime

It's a little cliché but a favorite movie of mine is Top Gun.…

Vince Lombardi…with a Little Bit of Mom

My coaching style was once described by a client as "Vince Lombardi...with…