Accountability Is Not a Bad Thing

I realize that many of us cringe whenever we hear the word accountability. We hear it and think: What does he mean? Is she auditing my work? Does this mean I’m not doing well? Am I about to get a whole lot more work to do? Accountability is not, nor should it be, a bad […]

The Big Impact of Small Talk

“How are you doing?” “How’s the weather where you are?” “What’s…

What’s the Plan? Leading Your Next Conference Call

I have a client who hosts up to 25 conference calls with clients...per…

What the World Needs Now…Is Listening

I’m truly compelled now, with our nation’s recent events,…

Never Underwhelm Again

In speaking with a new client, I found it interesting to hear…

Time and Money Are Obstacles, Not Objections

A client I was training described the following scenario: “I…

6-month Business Development Check-in Steps

The month of June is a great time to check in with your Business…

Essential Guide to Understanding Client Questions

You’ve prepared a presentation for weeks, doing all your homework,…

You Can Be My Wingman Anytime

It's a little cliché but a favorite movie of mine is Top Gun.…

Vince Lombardi…with a Little Bit of Mom

My coaching style was once described by a client as "Vince Lombardi...with…