Are You A.I.?

Recently, a client shared a frustrating experience. She had reached out to a colleague with a specific concern and received a response that completely missed the point. The reply stretched across three pages, yet the issue at hand could have been addressed in two thoughtful sentences. As she read through it, something became clear. The […]

Two Sure-Fire Leadership Killers

I have been coaching and developing leaders for many years and…

The Courage to Close

People get funny about closing negotiations, deals, interviews,…

Top Sales and Leadership Blog Posts in 2017

What a year! I cannot recall a year in recent memory that had…

Where the Airlines Fail, You Must Succeed

This holiday season, millions of people will take to the skies…

The Arrogance of Selling

This blog/message is written as a reminder for you..and me. You…

10 Things to Know About Your Clients

If you’ve followed my blog over the years, you know how much…

Get Involved…or Get Out!

Hold onto your hats...this post will sting a bit. Business…

4 Open-ended Questions That Work

When I was a kid, my father, a doctor, would take me along with…

Managing Organic Growth After a Merge

Many organizations scale their business inorganically through…