What to Do When You Know Your Team Won’t Hit Year-End Targets

It’s the fourth quarter. You’ve reviewed the numbers, triple-checked the forecasts, and the reality is clear: your team is not going to hit the year-end targets. First, don’t panic. This is not the time for blame, knee-jerk reactions, or hasty changes in direction. Missed targets happen — even to high-performing teams. The real opportunity lies […]

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11.09.10 Solutions Not Pitches

Have you ever considered how we create a "mind set" based on…
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10.17 Sales Training a “Must Have” in this Economy

A press release issued this week by the Aberdeen Group points…
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09.10.10 Leadership Development: HBR Comment

Today, Harvard Business Review posted an interesting article…
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10.05.10 Sales Training: Overcoming Fear

Harvard  Business Review columnist JD Schramm posted an interesting…
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11.07.10 Hard Won Skills

Most likely in your business, there are skills that are intuitive…
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05.18.10 Even in Paradise

Even in paradise, consistency of message matters...I just spent…
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11.22.09 Insight from Singapore

Just completed the Client Development/Situational Presentation…
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11.14.09 My View from Singapore

My view from the Mandarin Oriental in Singapore.
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11.14.09 Is Today the Day I Worried About Yesterday?

Greetings from China: Just picked up my luggage in Singapore...I…