Just completed the Client Development/Situational Presentation Program in Singapore with American Express. Fascinating news/discovery…
…one of the participating clients was a Vice President who manages client relationships in Japan for AX, a very switched on professional executive.
Upon being videotaped and coached on his physical delivery he realized the importance of holding his eye contact on his key listeners and increasing his physical involved in his communication.
Being aware of the cultural differences in Japan I asked him how transferrable my coaching recommendations were. He remarked that holding eye contact and being more physically involved showed confidence. This was a real breakthrough for him! Do you see this with your own presentations? When you hold eye contact with the key stakeholder in the room, what difference does it make? Share your experience/comments with an e-mail to email@example.com.