I believe it was the late marketer/author Marc Gobe who said it best, “A brand lives in how its communicated.” The converse of that is also true, that brands die because of how they are communicated. And for many, it is a slow death. The cause, old conversations that don’t reflect your company’s value proposition […]
Last week, I gave you the stark news that the holidays are over and we arrived at “the morning after.” As a result, and maybe you’ve felt it too, the “So Now What?” moment is here.
I trust you all had a good, relaxing time with family and friends throughout the holidays. One of the joys of consulting is developing professional friendships you know will last a lifetime. For my first blog of 2015, I want to thank and acknowledge John Mina, Managing Partner, Willis Group Holdings, for providing the title. John has […]
What a year! We’ve seen so much change in the world and at home. During the next few weeks, news outlets will flood the airwaves and print with reviews of the best (and worst) of 2014 so, I thought I’d follow suit.
I’ve just put up our Christmas Tree, placed the poinsettias around our home and have settled in to write my holiday blog. Amidst so much that’s happened this year, personally and professionally, I’m left with a profound sense of gratitude for the difference I’ve been able to make with my clients, the trust and confidence […]
One week to go before the holiday distractions arrive (parties, vacations, last-minute shopping)…how’s it going? On the shoulders of my last post about questions to ask clients before 2015, I’ve realized throughout my end-of-year client interactions how essential it is to remain open and curious versus right. And I know I’m right about that!
Well, it’s December. Where did the time go? Here in New York City, we went from a two day Fall to what seems like will be a long time Winter! And we will soon enter the days of company and family holiday parties and other distractions. What might get lost is that NOW is the […]
A lot of light has been shone recently on the affect bullying has on our country’s youth. A warning to business leaders…it happens in business, too, perhaps at your company. While overt cases are easy to spot, many teams have silent bullies, the people who subtly coerce and make demands of others, thinking this behavior is acceptable. […]
I observe between 60 to 100 executives per year as they hone their consulting/advising skills. I am always amazed and impressed with the ones who have the innate ability to quiet themselves so that their audience has time to process and respond. They resist the temptation to interrupt with more information. I need to see more […]
“I object!” Your clients are probably not that direct with your team. But often, clients will question your recommendations or the direction your team is suggesting. How well do they handle those situations?
