Entries by Steve Giglio

About Gratitude

I’ve just put up our Christmas Tree, placed the poinsettias around our home and have settled in to write my holiday blog. Amidst so much that’s happened this year, personally and professionally, I’m left with a profound sense of gratitude for the difference I’ve been able to make with my clients, the trust and confidence […]

2015 Client Planning: Be More Open Than Right

One week to go before the holiday distractions arrive (parties, vacations, last-minute shopping)…how’s it going? On the shoulders of my last post about questions to ask clients before 2015, I’ve realized throughout my end-of-year client interactions how essential it is to remain open and curious versus right. And I know I’m right about that!

The Four Essential Questions to Ask Clients…NOW!

Well, it’s December. Where did the time go? Here in New York City, we went from a two day Fall to what seems like will be a long time Winter! And we will soon enter the days of company and family holiday parties and other distractions. What might get lost is that NOW is the […]

Warning All Leaders…Don’t Tolerate Bullies

A lot of light has been shone recently on the affect bullying has on our country’s youth. A warning to business leaders…it happens in business, too, perhaps at your company. While overt cases are easy to spot, many teams have silent bullies, the people who subtly coerce and make demands of others, thinking this behavior is acceptable. […]

Why Patience Is Not a Virture…It’s Required

I observe between 60 to 100 executives per year as they hone their consulting/advising skills. I am always amazed and impressed with the ones who have the innate ability to quiet themselves so that their audience has time to process and respond. They resist the temptation to interrupt with more information. I need to see more […]

Seven Steps for Handling Objections

“I object!” Your clients are probably not that direct with your team. But often, clients will question your recommendations or the direction your team is suggesting. How well do they handle those situations?

Do I Have the Right Team?

I hear this question every week and enjoy determining with my clients if they, in fact, have the right team in place. It’s possible that they may need to further shape and develop certain members of the team to match the current times. And that’s a challenge. But there are ways to keep evolving based […]

Negative Feedback: Is It Too Late to Change?

Feedback that criticizes your work can be difficult to accept yet, we’ve all had our fair share of it. My focus this week reinforces the importance of putting feedback in its proper context.

The Key To Communicating and Collaborating: Rapport

Over the years, each time I meet a school teacher, I ask them what they’ve discovered as the key to teaching. This past weekend in San Francisco, I met a sixth grade teacher who thoughtfully responded to my question with one word…rapport. He furthered his answer by saying that without it no teaching can occur.

The 3 Essential Steps To Recruiting

In my last post, I gave a few interviewing tips for those looking to advance their career with a new position. Equally as challenging are things on the other side of the desk. Finding the right person for key positions in your company/department should be an ongoing process, echoing the oft-used statement from companies “we […]