Entries by Steve Giglio

New Managers: How To Coach and Enjoy It!

Picking up from last week’s post about fitting in as a new manager, let’s look at ways to provide direction and shape a Direct’s behavior. Your organization believes you can develop and lead people. Do you believe it?

New Managers: How To Fit In

When managers are brought in, assigned or moved to another department, it upsets the apple cart a bit. Perhaps you have been, or are, that manager now. How do you fit in?

To Be a Great Leader…Teach, Don’t Tell or Do

Many of my clients are quick-learning, driven executives. Often, though, I stress the importance of teaching directs how to accomplish a task/project versus telling them how to accomplish it or worse, doing it for them.

Your Career Is Out of (Your) Control

Your career, like it or not, is not in your control. Sure, you can be extremely competent and even praised by your superiors. But in the end, you need your direct reports to be successful in order for your career to thrive. No leader ever accomplished anything without people to lead. You need their vote, […]

Am I Right?…Am I Right? – The Good & Bad About Checking In

When communicating an idea or recommendation, it is essential to check in. However, it’s “how” you do it that makes all the difference. Can you ask “Am I right?” No. That’s not appropriate…well…pretty much ever! You can, though, when you are speaking with a direct report, client or colleague, ask relational check-in questions. Asking Relational Questions Relational […]

Keep Your Problem Clients Closer

My grandfather, and I expect many of yours, always counseled me: “Keep your friends close, keep your enemies closer.” I counsel my clients to consider this adage when dealing with their most troublesome clients and business associates. You know the ones…they offer their opinions constantly, practice inactive listening and have an air of superiority that […]

Dealing with Downsizing

“Good morning, boss, I’ve got an idea!” “Yeah…well…sorry but we’ve eliminated your position.” Yikes…blindsided by downsizing! What do you do?  How do you go about it?  Where is your head?

Credentialing, Part Deux…Ask Killer Open-Ended Questions

In my book I talk about how important the voir dire process is to lawyers. In fact, a dear lawyer friend of mine has said, “a trial is won or lost in the voir dire process.” So, are you winning your clients over with your questions? Investigate Before Proceeding During the voir dire stage of […]

Changing Behavior to Achieve Goals

To paraphrase an often used quote, “Doing the same thing over and over again and expecting different results” is what I believe is the definition of career stagnation. So often in coaching executives, a client and I come to a discovery; in order to grow, a person must give up a certain part of their business […]

Fear of Failure? Defend Yourself with Dilligence

Fear of failure affects all of us at some point. For so many of my clients, this fear comes to a head when they are engaging with their customers and clients.  It’s natural to worry a client will question your ability. How you prepare for that situation will make the difference.