Tough Conversations with Employees Are Helpful

From the Wall Street Journal: The Leaner, Meaner Chevron Leaders need to be more decisive, take accountability for failures, and have uncomfortable conversations about poor performance. Changing Their Perspective Ahh, yes, the uncomfortable conversation. Often, I coach executives on how to initiate and manage difficult conversations. People feel a sense of dread when approaching such […]

"not" symbol for passive aggressive

Handling a Passive-Aggressive Leader

When someone openly criticizes your work, at least you know where…

Timing a Sales Call

Many factors come into play at a sales meeting, and it’s impossible…

Five Words To Avoid In Business

They are common, every day words that seem harmless. Casual words…

Sales Training Tip: Meeting Preparation Puts You In Control

Meeting preparation is one of the most important things you can…

Convey Messages Effectively: Listen to Yourself First

I often coach executives who are preoccupied with their image…

Checklist for New Clients

The Boy Scouts and I share a common, urgent message that we have…
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Personal Values…Find Them to Align with Them

I'm struck at how often people unknowingly forget to find and/or…

I am a GREAT salesperson!

A bold statement. And it was said to me by a prospective client…

Leadership Planning for 2017: Developing Your “A” Team

This is part three of a three-part series designed to help you…