Tough Conversations with Employees Are Helpful

From the Wall Street Journal: The Leaner, Meaner Chevron Leaders need to be more decisive, take accountability for failures, and have uncomfortable conversations about poor performance. Changing Their Perspective Ahh, yes, the uncomfortable conversation. Often, I coach executives on how to initiate and manage difficult conversations. People feel a sense of dread when approaching such […]

Acknowledging Employees Is More Than Just “Atta-boys”

On the shoulders of a recent blog post focused on caring…
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Seven Coaching Mistakes to Avoid…Always!

As leaders, a large part of our responsibility and actualization…

What People Need Now: Connection

Whether it's your family, friends, colleagues, or clients...people…
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Top 5 Videoconferencing Pitfalls to Avoid

More than ever, even beyond the days after 9/11, we need to come…

The 10 Worst Probing Questions

Every time I work with an executive or a sales team, I stress…
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Videoconferencing: How to Embrace This Mostly Hated Technology

Colleague #1: Hey, did you hear we've got a mandatory videoconference…
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Self-Assessment of Your Professional Transformation

Recently, I've written about needing to evolve in business so…

You’ve Transformed! Nobody cares…yet.

In my last two posts, we looked at how transforming the "way…

I’ve Been Listening All Wrong

In all of my coaching, I consistently advise clients to listen…