
Coach More, Delegate Less
It is often the case that a new leader wants to have a fast start…

Nobody’s Listening
You may be the most senior person in the room. You may be the…

Making a Difference in Our Next Normal World
First and foremost I trust you all are safe, your families are…

Acknowledging Employees Is More Than Just “Atta-boys”
On the shoulders of a recent blog post focused on caring…

Seven Coaching Mistakes to Avoid…Always!
As leaders, a large part of our responsibility and actualization…

What People Need Now: Connection
Whether it's your family, friends, colleagues, or clients...people…

Top 5 Videoconferencing Pitfalls to Avoid
More than ever, even beyond the days after 9/11, we need to come…

The 10 Worst Probing Questions
Every time I work with an executive or a sales team, I stress…

Videoconferencing: How to Embrace This Mostly Hated Technology
Colleague #1: Hey, did you hear we've got a mandatory videoconference…


What to Do When You Know Your Team Won’t Hit Year-End Targets
It’s the fourth quarter. You’ve reviewed the numbers, triple-checked the forecasts, and the reality is clear: your team is not going to hit the year-end targets. First, don’t panic. This is not the time for blame, knee-jerk reactions, or hasty changes in direction. Missed targets happen — even to high-performing teams. The real opportunity lies […]