Are You A.I.?

Recently, a client shared a frustrating experience. She had reached out to a colleague with a specific concern and received a response that completely missed the point. The reply stretched across three pages, yet the issue at hand could have been addressed in two thoughtful sentences. As she read through it, something became clear. The […]

Nobody’s Listening

You may be the most senior person in the room. You may be the…

Making a Difference in Our Next Normal World

First and foremost I trust you all are safe, your families are…

Acknowledging Employees Is More Than Just “Atta-boys”

On the shoulders of a recent blog post focused on caring…
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Seven Coaching Mistakes to Avoid…Always!

As leaders, a large part of our responsibility and actualization…

What People Need Now: Connection

Whether it's your family, friends, colleagues, or clients...people…
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Top 5 Videoconferencing Pitfalls to Avoid

More than ever, even beyond the days after 9/11, we need to come…

The 10 Worst Probing Questions

Every time I work with an executive or a sales team, I stress…
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Videoconferencing: How to Embrace This Mostly Hated Technology

Colleague #1: Hey, did you hear we've got a mandatory videoconference…
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Self-Assessment of Your Professional Transformation

Recently, I've written about needing to evolve in business so…