
Nobody’s Listening
You may be the most senior person in the room. You may be the…

Making a Difference in Our Next Normal World
First and foremost I trust you all are safe, your families are…

Acknowledging Employees Is More Than Just “Atta-boys”
On the shoulders of a recent blog post focused on caring…

Seven Coaching Mistakes to Avoid…Always!
As leaders, a large part of our responsibility and actualization…

What People Need Now: Connection
Whether it's your family, friends, colleagues, or clients...people…

Top 5 Videoconferencing Pitfalls to Avoid
More than ever, even beyond the days after 9/11, we need to come…

The 10 Worst Probing Questions
Every time I work with an executive or a sales team, I stress…

Videoconferencing: How to Embrace This Mostly Hated Technology
Colleague #1: Hey, did you hear we've got a mandatory videoconference…

Self-Assessment of Your Professional Transformation
Recently, I've written about needing to evolve in business so…


Are You A.I.?
Recently, a client shared a frustrating experience. She had reached out to a colleague with a specific concern and received a response that completely missed the point. The reply stretched across three pages, yet the issue at hand could have been addressed in two thoughtful sentences. As she read through it, something became clear. The […]