Entries by Steve Giglio

Dealing with Downsizing

“Good morning, boss, I’ve got an idea!” “Yeah…well…sorry but we’ve eliminated your position.” Yikes…blindsided by downsizing! What do you do?  How do you go about it?  Where is your head?

Credentialing, Part Deux…Ask Killer Open-Ended Questions

In my book I talk about how important the voir dire process is to lawyers. In fact, a dear lawyer friend of mine has said, “a trial is won or lost in the voir dire process.” So, are you winning your clients over with your questions? Investigate Before Proceeding During the voir dire stage of […]

Changing Behavior to Achieve Goals

To paraphrase an often used quote, “Doing the same thing over and over again and expecting different results” is what I believe is the definition of career stagnation. So often in coaching executives, a client and I come to a discovery; in order to grow, a person must give up a certain part of their business […]

Fear of Failure? Defend Yourself with Dilligence

Fear of failure affects all of us at some point. For so many of my clients, this fear comes to a head when they are engaging with their customers and clients.  It’s natural to worry a client will question your ability. How you prepare for that situation will make the difference.

Size Them Up, Then Test the Waters

Here’s an essential modus operendi going into the New Year, make 2014 the year you illustrate your keen understanding of client’s business BEFORE you recommend they purchase your product/service.

Go Ahead and Argue…It’s Ok

My very first manager, Nick, taught me most of what I know today as a consultant. He began my consulting education by teaching me how to “have the war now and the peace later.” He knew that a consultant who could, with confidence, argue a point from the perspective of what was best for the […]

Leadership Develops Over Time…All the Time

A few years ago, I was coaching an executive who’s 360 peer review was quite critical. She took it hard and asked me if it was too late for her to develop the skills the 360 pinpointed she lacked. I vividly remember the sound of her voice, it was infused with resignation and confusion. She was […]

Giving Thanks for Clients

This holiday season I will be thanking my clients and followers.  While the time will come to plan for next year, and hopefully grow your business, this is the time to thank those who helped you get to where you are.  It’s important to acknowledge each and every relationship we have in business…or they won’t […]

To Lead, Don’t Be a Friend…Be Frank

We all want to be liked. That’s especially true in an office/work environment. But good leaders know that sometimes, being honest and frank, keeps your employees moving forward. Too often a leader’smfirst desire is to be a friend to their direct report versus an objective observer who discerns behavior that can be strengthened.

Sell Like a Child Would…Be Persistent, Yet Likable

Ever been confronted by a child who wants something…really badly? How many times did the child get what he/she wanted? More times than not? That’s because children possess a skill that most of us have lost a long time ago…the ability to be relentless while still being likable, even lovable! Why Children Would Make the […]