Yikes, My Boss Confuses Me!

I hate to say this, but I hear this a lot. Leadership confusion comes in many forms. But most often, it boils down to one thing: inconsistency. Teams respond to leaders who comport themselves with consistent behavior they can count on and trust. Alternatively, if the leadership behavior varies based on mood, pressure, or just […]

Coaching and Feedback Post-COVID…More is Better

Based on my last blog that dealt with employee retention through…

Retention Through Strong Leadership

Post-Covid, we’ve all experienced a commercial talent drain.…

Offer a “Confidence-Good” to Present Your Value

For several years, I consulted with a marvelous, highly successful…

You Got the Business…But Do You Want It?

In these times of upheaval, it's sometimes easy to grab whatever…

It’s Not Wrong to Be Wrong

One of my New Year’s resolutions (yes, I still make them because…

When You Hit the Q4 Wall

Recently, a dear friend and client texted me with some alarming…

What I’m Learning About Virtually Communicating and Coaching

Yes, virtual communication during this Covid era is still with…

Know Your True Line

McKinsey & Co. recently wrote about the importance of understanding…

Back to Sales Basics

In these turbulent times, companies are pivoting at nearly every…