Summer Downtime is Summer Uptime

I often invoke Albert Einstein’s phrase; “I never worry about the future; it comes soon enough.” And does it apply to us, NOW! Other than those living on a remote island, everyone from Singapore to NY is feeling and experiencing a global, profound, unnecessary upheaval in business and our personal lives, including you I assume. I’m […]

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11.30.10 Service Matters

I travel a lot.  And I am always impressed with good service.…
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11.17.10 Leadership Development: Not Just for High Potentials

Business Week published an article this week regarding leadership…
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11.15.10 Show Your Clients They Matter

An Account Review is an essential part of client retention and…
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11.12.10 What’s the Narrative of your Leadership

Does your leadership narrative reflect what your audience wants/need…
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11.09.10 Solutions Not Pitches

Have you ever considered how we create a "mind set" based on…
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10.17 Sales Training a “Must Have” in this Economy

A press release issued this week by the Aberdeen Group points…
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09.10.10 Leadership Development: HBR Comment

Today, Harvard Business Review posted an interesting article…
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10.05.10 Sales Training: Overcoming Fear

Harvard  Business Review columnist JD Schramm posted an interesting…
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11.07.10 Hard Won Skills

Most likely in your business, there are skills that are intuitive…