Posts

Handling Difficult Clients: Act Like Your Teacher

Throughout my work in executive development, I often recommend that clients think of one of their favorite teachers to get beyond a challenge they currently have. It’s an amazing process. You get in touch with the characteristics/behaviors you still remember even up to today and then see how your own behaviors match up. Read more

What Is a Mentor (and Can You Be One)?

Mentors are often assigned, but often not successful. Throughout my client base I have begun coaching mentors on …how to mentor.

It’s been my experience that rarely does a mentor understand their importance and the gift they have just been given. Coaching and shaping another person is an important responsibility. It requires a formal set of observations and meetings not an ad hoc series of tips. Read more

Developing Working Relationships with Millennials

Remember those millennials we’ve been speaking about? In a recent blog post on developing your future leaders, I spoke of the importance of understanding how to relate and develop younger executives on your team.

Lets look externally now. Whether you are in corporate sales, private equity or retail sales, meeting and creating professional relationships with this crowd is mission critical to grow your business and deepen your reputation. Read more

To Lead: Observe-Ask-Act

Way too often we, as leaders because we are human, make snap decisions and lead from the hip versus the heart. This can lead to confusion on teams and a lack of trust in your leadership because you don’t understand their world.  Read more

Developing Your Future Leaders

As leaders of organizations, we have an obligation not only to find future leaders but to contribute to their development personally. But today’s future leaders, call them “millennials” or by some other name, require alternative ways of being groomed for success.  Too often, I see that this is not embraced and reacted to by companies.   Read more

Executive Development: It’s Not Me…It’s Them

Recently, I began coaching a bright, articulate head of M&A of a financial services organization.

His 360 Degree Feedback Report was quite eye-opening in that most of his peers did not speak very favorably of him. Seemingly inconsistent with that feedback, he spoke very highly of them and was sure they would do the same for him.

Upon reviewing the Report with him he said, “it’s the job that illicited these comments, not me.” For a moment, I was taken aback with his response.

I remember saying to him, “Really? It’s the job not you?” And he reinforced his belief.

Read more

03.29.12 Leadership Development…on Safari?

I am currently on safari in East Africa in the Serengeti Game Reserve and have been blown away by our guide/tracker “Ray.”

Throughout each game drive, Ray has educated us every step of the way.  With my passion for African wildlife, I really appreciate his openness to learn and further appreciate the land.

Read more

Steve Giglio Builds Confidence, Provides Peace of Mind

When you have confident leadership, you have the confidence to let them lead. Steve Giglio’s executive development programs, tailored to the needs of each individual, provide your executives with new tools and techniques essential for effective leadership and management. Once the program is completed, your team will have a blueprint from which to work, infusing their own style while ensuring the company’s culture remains intact.

Case Study

American Express Executives Inspired to Excel

Steve Giglio thoroughly researches companies, competition and industries for executive development programsThe situation:

American Express already had a team of exceptional leaders but needed to raise them to the next level. Lew Taffer, former Senior Vice President, American Express Establishment Services, felt that “it would take an outside perspective to see where areas of development were and to formulate a plan to address them.” He was, however, wary of bringing in someone who had little knowledge of the company’s business and culture.

Steve Giglio allayed those fears. “I was immediately impressed with Steve’s polished, professional demeanor and acute business knowledge,” says Taffer. “He has a keen insight that allows him to quickly and accurately assess a situation, and then address it directly in a manner that puts people at ease but also gets their attention. He opened my eyes to things about my teams I would never have seen.”

The result:

Steve created an action plan based on each individual’s needs that focused their attention on areas of weakness. And the results were immediate. American Express senior managers were more assertive, they had better command of their business segments and were far more effective leaders.

ALSO SEE:
Return on Executive Investment
Accelerated and Anchored Change
Superior Team Management

Steve Giglio Builds Confidence, Provides Peace of Mind

When you have confident leadership, you have the confidence to let them lead. Steve Giglio’s executive development programs, tailored to the needs of each individual, provide your executives with new tools and techniques essential for effective leadership and management. Once the program is completed, your team will have a blueprint from which to work, infusing their own style while ensuring the company’s culture remains intact.

Case Study

American Express Executives Inspired to Excel

Steve Giglio thoroughly researches companies, competition and industries for executive development programsThe situation:

American Express already had a team of exceptional leaders but needed to raise them to the next level. Lew Taffer, former Senior Vice President, American Express Establishment Services, felt that “it would take an outside perspective to see where areas of development were and to formulate a plan to address them.” He was, however, wary of bringing in someone who had little knowledge of the company’s business and culture.

Steve Giglio allayed those fears. “I was immediately impressed with Steve’s polished, professional demeanor and acute business knowledge,” says Taffer. “He has a keen insight that allows him to quickly and accurately assess a situation, and then address it directly in a manner that puts people at ease but also gets their attention. He opened my eyes to things about my teams I would never have seen.”

The result:

Steve created an action plan based on each individual’s needs that focused their attention on areas of weakness. And the results were immediate. American Express senior managers were more assertive, they had better command of their business segments and were far more effective leaders.

ALSO SEE:
Return on Executive Investment
Accelerated and Anchored Change
Superior Team Management

AMEX ED Case Study

Case Study

American Express Executives Inspired to Excel

The situation:

American Express already had a team of exceptional leaders but needed to raise them to the next level. Lew Taffer, former Senior Vice President, American Express Establishment Services, felt that “it would take an outside perspective to see where areas of development were and to formulate a plan to address them.” He was, however, wary of bringing in someone who had little knowledge of the company’s business and culture.

Steve Giglio allayed those fears. “I was immediately impressed with Steve’s polished, professional demeanor and acute business knowledge,” says Taffer. “He has a keen insight that allows him to quickly and accurately assess a situation, and then address it directly in a manner that puts people at ease but also gets their attention. He opened my eyes to things about my teams I would never have seen.”

The result:

Steve created an action plan based on each individual’s needs that focused their attention on areas of weakness. And the results were immediate. American Express senior managers were more assertive, they had better command of their business segments and were far more effective leaders.

ALSO SEE:
Return on Executive Investment
Accelerated and Anchored Change
Superior Team Management