Entries by Steve Giglio

Avoiding Smart Guy Syndrome

Throughout my years coaching executives, I’ve noticed a common behavior that decredentials leaders: the need to illustrate they are the smartest person in the room. Trust me, the moment you start doing that, you’ve lost: the climate to foster meaningful, honest dialogue the possibility of debate that’s essential to gaining insight and coming to the BEST […]

Coach More, Delegate Less

It is often the case that a new leader wants to have a fast start with their organization. In their zeal to accomplish this and make a splash, they over-delegate and under coach. To succeed as a new leader, I recommend the opposite. Coach, Don’t Manage It’s better to over coach/shape your direct reports and […]

Nobody’s Listening

You may be the most senior person in the room. You may be the boss. Heck, you may even own the company! But that doesn’t mean they are listening to you. Don’t let that happen to you. It can if you’re not careful and mindful of these SIX Behaviors to Hold People’s Attention and Lead […]

Making a Difference in Our Next Normal World

First and foremost I trust you all are safe, your families are healthy, and you’re remaining optimistic with the uncertain world we’re in. If there is anything that should be clear at this point is: YOU ARE NOT ALONE. All of us are collectively trying to normalize in a world we’ve never been in before. […]

Acknowledging Employees Is More Than Just “Atta-boys”

On the shoulders of a recent blog post focused on caring about your employees, to really develop people you must pinpoint positive behavior and let your direct reports know you saw, respected and valued their exact behavior in that moment. Eliminate “atta-boys” from your repertoire…and replace them with heartfelt, genuine acknowledgement.

Seven Coaching Mistakes to Avoid…Always!

As leaders, a large part of our responsibility and actualization is to grow our respective teams and contribute to their success. We are their coaches. However, as I’ve worked with leaders, developing them into strong coaches, I’ve observed several mistakes that leaders make while developing their teams. Here they are, and my advice on what to do […]

What People Need Now: Connection

Whether it’s your family, friends, colleagues, or clients…people need connection right now. Sequestering, quarantining, telecommuting, working from home…whatever you want to call, it’s essentially isolation. As a leader, it’s up to you to maintain a connection so that people understand that you are here for them, you understand their plight, and you are going to […]

Top 5 Videoconferencing Pitfalls to Avoid

More than ever, even beyond the days after 9/11, we need to come together. We must care for one another even though we can’t be in the same room together. We’re social animals who need to communicate. Being present via videoconferencing has its challenges, but you must persevere. I know it because like you, I’m […]

The 10 Worst Probing Questions

Every time I work with an executive or a sales team, I stress the importance of probing questions. They are open-ended questions that get you to a deeper level of understanding of your client’s business. They also give you a subtle opportunity to show that you’ve done your homework by asking well-researched questions. Feedback I […]

Videoconferencing: How to Embrace This Mostly Hated Technology

Colleague #1: Hey, did you hear we’ve got a mandatory videoconference tomorrow? Colleague #2: Oh No, I’d rather have a root canal! We’ve all been there.  Sometimes easier is also harder. Videoconferencing fits the bill. While on the surface, “meeting” with people via video technology rather than having them gather in one place seems far […]