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Steve Giglio Builds Confidence, Provides Peace of Mind

When you have confident leadership, you have the confidence to let them lead. Steve Giglio’s executive development programs, tailored to the needs of each individual, provide your executives with new tools and techniques essential for effective leadership and management. Once the program is completed, your team will have a blueprint from which to work, infusing their own style while ensuring the company’s culture remains intact.

Case Study

American Express Executives Inspired to Excel

Steve Giglio thoroughly researches companies, competition and industries for executive development programsThe situation:

American Express already had a team of exceptional leaders but needed to raise them to the next level. Lew Taffer, former Senior Vice President, American Express Establishment Services, felt that “it would take an outside perspective to see where areas of development were and to formulate a plan to address them.” He was, however, wary of bringing in someone who had little knowledge of the company’s business and culture.

Steve Giglio allayed those fears. “I was immediately impressed with Steve’s polished, professional demeanor and acute business knowledge,” says Taffer. “He has a keen insight that allows him to quickly and accurately assess a situation, and then address it directly in a manner that puts people at ease but also gets their attention. He opened my eyes to things about my teams I would never have seen.”

The result:

Steve created an action plan based on each individual’s needs that focused their attention on areas of weakness. And the results were immediate. American Express senior managers were more assertive, they had better command of their business segments and were far more effective leaders.

ALSO SEE:
Return on Executive Investment
Accelerated and Anchored Change
Superior Team Management

Steve Giglio Builds Confidence, Provides Peace of Mind

When you have confident leadership, you have the confidence to let them lead. Steve Giglio’s executive development programs, tailored to the needs of each individual, provide your executives with new tools and techniques essential for effective leadership and management. Once the program is completed, your team will have a blueprint from which to work, infusing their own style while ensuring the company’s culture remains intact.

Case Study

American Express Executives Inspired to Excel

Steve Giglio thoroughly researches companies, competition and industries for executive development programsThe situation:

American Express already had a team of exceptional leaders but needed to raise them to the next level. Lew Taffer, former Senior Vice President, American Express Establishment Services, felt that “it would take an outside perspective to see where areas of development were and to formulate a plan to address them.” He was, however, wary of bringing in someone who had little knowledge of the company’s business and culture.

Steve Giglio allayed those fears. “I was immediately impressed with Steve’s polished, professional demeanor and acute business knowledge,” says Taffer. “He has a keen insight that allows him to quickly and accurately assess a situation, and then address it directly in a manner that puts people at ease but also gets their attention. He opened my eyes to things about my teams I would never have seen.”

The result:

Steve created an action plan based on each individual’s needs that focused their attention on areas of weakness. And the results were immediate. American Express senior managers were more assertive, they had better command of their business segments and were far more effective leaders.

ALSO SEE:
Return on Executive Investment
Accelerated and Anchored Change
Superior Team Management

AMEX ED Case Study

Case Study

American Express Executives Inspired to Excel

The situation:

American Express already had a team of exceptional leaders but needed to raise them to the next level. Lew Taffer, former Senior Vice President, American Express Establishment Services, felt that “it would take an outside perspective to see where areas of development were and to formulate a plan to address them.” He was, however, wary of bringing in someone who had little knowledge of the company’s business and culture.

Steve Giglio allayed those fears. “I was immediately impressed with Steve’s polished, professional demeanor and acute business knowledge,” says Taffer. “He has a keen insight that allows him to quickly and accurately assess a situation, and then address it directly in a manner that puts people at ease but also gets their attention. He opened my eyes to things about my teams I would never have seen.”

The result:

Steve created an action plan based on each individual’s needs that focused their attention on areas of weakness. And the results were immediate. American Express senior managers were more assertive, they had better command of their business segments and were far more effective leaders.

ALSO SEE:
Return on Executive Investment
Accelerated and Anchored Change
Superior Team Management

Go Back

KGS Case Study

kgs logo

Case Study

KGS-Alpha Capital Markets Learns: Messaging Starts at the Top

Agency CMOs.  Callable and bullet agency debt. Non-agency RMBS. A complex product mix, yes? It is. And they are the foundation products offered through KGS-Alpha Capital Markets.  Spearheaded by Dan Goldman, Levent Kahraman and their partner, KGS is a relatively new company yet with many years of combined experience in asset backed securities.  They have created a strong team charged with explaining these products while acting as trusted advisers to create long term revenue streams for KGS.

The situation:

Goldman’s challenge was building a sales team that could deliver the company’s complex value proposition in much the same way he did.  Then he realized…he needed help refining his own presentation before rolling it out to the team.

Steve’s assessment:

“Dan had everything he needed in his presentation, but the order was confusing.  It lacked a linear path that gave the audience an easy way of understanding why KGS was formed in the first place.  I could see they had a great value story to tell and I felt they owed it to their customers to tell it in an understandable way, allowing for a sense of confidence in their purchase decision.”

Process:

Goldman contracted with Steve for executive development training at the time the company was forming.  Together, they created strong, clear messaging with a focus on making it easily repeated by different associates.  From the start, Goldman knew he had made the right choice.  “Steve had the ability right off the bat to understand our business quickly and then help me package our products effectively so our sales team would feel confident selling them.  He is a very quick study.”

Results:

Steve then worked with the KGS sales team, training them on how to effectively prepare for meetings, how to assess client needs through intelligent questioning and delivering solutions that set them apart from their competition.  “Several were skeptical about Steve at first but within 20 minutes, he had them converted!  His command of the room, knowledge of our business and effective techniques won them over.  They trusted him from then on.”

Goldman says the results were immediate and that within a month, several on his team were creating new results.  “We knew his work would have an impact, but we didn’t think it would be that quick.  That really is the value of working with Steve, he gets people to put things into action that get results. We look forward to continuing our work with him.”

Steve’s View:

“KGS is on a very clear path.  The team is listening first, which Levant has coined ‘trapping the fit.”  Then they assess the client’s needs and possible objections, after which they create tailored solutions that make it clear KGS is a valued advisor.  The company has taken the systems I helped them create and owned them.  They feel invested in how we arrived at the new processes and have put them into practice, creating positive, measurable results.”

ALSO SEE:
Return on Executive Investment
Accelerated and Anchored Change
Increased confidence and peace of mind

Go Back

Steve Giglio Defines Your Team

Your teams must know your customers to be successful. You must know your teams. Steve Giglio will help define the strength of each team member so you can put them in a position to thrive. He will find areas needing attention so you can proactively address them head on. And he will do it quickly. Using his keen insight and inuition in concert with his finely honed business acumen, Steve will assess your team and create a plan for managing their unique personalities effectively.

Case Study

Vanity Fair Executive Gets Quickly Up to Speed on New Team

The situation:

Jason Wagenheim had just joined Vainity Fair and was tasked with managing a complex team of seasoned sales veterans and relatively new associates. He needed to learn as much as he could about his team, understanding where they excelled and what challenges they faced. From there, he could adjust his own style to meet the needs of his team and their clients.

Wagenheim and Steve Giglio worked together to uncover the talents of the Vanity Fair sales team while pinpointing areas needs immediate attention. Steve conducted in-depth interviews of each sales person and provided individual analysis. “Steve gave me such incredible insight into my team. I was quickly able to address key issues that had limited our team’s success.”

The result:

After just three months in his new position, Wagenheim altered his managment style, allowing for more flexibility while also more assertiveness when needed. “The work Steve and I did together made me a stronger manager. Roles and goals are well defined. Standards have been set and are being met consistently. And my team is motivated to learn about our clients in new, innovative ways. Steve’s impact on our success will be long standing.”

Regarding Steve’s style, Wagenheim says, “He always wants you to win and will accept nothing less. He doesn’t coddle people. He provides direct, honest feedback but always in a way that is constructive. And even though his humor is so important to his style, everyone takes him seriously. It’s how he is so remarkably effective.”

ALSO SEE:
Return on Executive Investment
Accelerated and Anchored Change
Increased confidence and peace of mind

Vanity Fair ED Case Study

Case Study

Vanity Fair Executive Gets Quickly Up to Speed on New Team

The situation:

Jason Wagenheim had just joined Vainity Fair and was tasked with managing a complex team of seasoned sales veterans and relatively new associates. He needed to learn as much as he could about his team, understanding where they excelled and what challenges they faced. From there, he could adjust his own style to meet the needs of his team and their clients.

Wagenheim and Steve Giglio worked together to uncover the talents of the Vanity Fair sales team while pinpointing areas needs immediate attention. Steve conducted in-depth interviews of each sales person and provided individual analysis. “Steve gave me such incredible insight into my team. I was quickly able to address key issues that had limited our team’s success.”

The result:

After just three months in his new position, Wagenheim altered his managment style, allowing for more flexibility while also more assertiveness when needed. “The work Steve and I did together made me a stronger manager. Roles and goals are well defined. Standards have been set and are being met consistently. And my team is motivated to learn about our clients in new, innovative ways. Steve’s impact on our success will be long standing.”

Regarding Steve’s style, Wagenheim says, “He always wants you to win and will accept nothing less. He doesn’t coddle people. He provides direct, honest feedback but always in a way that is constructive. And even though his humor is so important to his style, everyone takes him seriously. It’s how he is so remarkably effective.”

ALSO SEE:
Return on Executive Investment
Accelerated and Anchored Change
Increased confidence and peace of mind

Go Back

Leadership Development Case Study: Arsenal Capital

Steve Giglio accelerates and anchors change in an organizationThe person who said “change doesn’t happen overnight” had not met Steve Giglio. Steve accelerates the change you want by quickly influencing the behaviors of your executives. Then he anchors the longevity of that change by remaining engaged with the executive, tracking progress and providing direct counseling during challenges.

Case Study

Arsenal Capital Defines Company Messaging Through Executive Training

The Situation:

“We needed an outsider to hear how we communicated our company’s core values and help us streamline our brand to be powerfully effective,” says Terry Mullen of Arsenal Capital.

Steve immediately noticed Arsenal’s message was too complex. It needed to be distilled down to the point where it could be easily understood, and it needed to be flexible enough to address diverse audiences. Steve rigorously studied Arsenal’s industry, finding areas where the company’s messaging and the market needs were at odds. He then worked with four top-level executives, tailoring programs to fit the company’s messaging needs and the skill sets of each individual.

The result:

Arsenal Capital now has consistent and concise messaging that can be tailored to any audience. Steve Giglio was able to pinpoint the company’s value proposition and the unique services offered. He created a communication standard that ensures an accurate presentation of the company to investors. The changes he initiated are now used for all communications efforts.

ALSO SEE:
Return on Executive Investment
Superior Team Management
Increased confidence and peace of mind

Arsenal Capital ED Case Study

Steve Giglio accelerates and anchors change in an organization

Case Study

Arsenal Capital Defines Company Messaging Through Executive Training

The Situation:

“We needed an outsider to hear how we communicated our company’s core values and help us streamline our brand to be powerfully effective,” says Terry Mullen of Arsenal Capital.

Steve immediately noticed Arsenal’s message was too complex. It needed to be distilled down to the point where it could be easily understood, and it needed to be flexible enough to address diverse audiences. Steve rigorously studied Arsenal’s industry, finding areas where the company’s messaging and the market needs were at odds. He then worked with four top-level executives, tailoring programs to fit the company’s messaging needs and the skill sets of each individual.

The result:

Arsenal Capital now has consistent and concise messaging that can be tailored to any audience. Steve Giglio was able to pinpoint the company’s value proposition and the unique services offered. He created a communication standard that ensures an accurate presentation of the company to investors. The changes he initiated are now used for all communications efforts.

ALSO SEE:
Return on Executive Investment
Superior Team Management
Increased confidence and peace of mind

Steve Giglio Delivers a Fast Return on Your Leadership Development Investment

Steve Giglio's executive development sessions provide immediate resultsSteve Giglio knows that you don’t have six months to determine if his leadership development programs deliver results.  His programs are designed to have an immediate effect. Your executives will leave their first development session with new management skills and tools that they can use at once. Through research, peer interviews, extensive sessions with the individual and his unique insight, Steve quickly pinpoints areas of developmental need and tailors a program to address them. Executives are able to implement the strategies developed and their teams take notice.

Case Study

Steve Giglio Works One-on-one with LexisNexis Executives, Improving Confidence and Leadership

Steve Giglio delivers results through executive developmentThe situation:

LexisNexis CFO Carolyn Ullerick needed a team that exhibited strong leadership, independence and assertiveness. “Overall, I had a capable team. But I needed them to grow to the next level. I knew it could take some time before they would get there, I just didn’t know if they could get there on their own.”

Steve spent several weeks interviewing Ullerick’s team, conducting one-on-one sessions, and videotaping the individuals in different scenarios to determine weak points. He then created individual leadership development plans that would create a shift in how her senior leaders conducted themselves and managed others.

The result:

“Steve has become a true partner to me,” Ullerick says. “He has closed the leadership gaps with each of the executives he has worked with. Steve’s ability to guide people towards self-awareness and then provide them with tools for change has lead to a demonstrable increase in each individual’s ability, enabling me to get the most out of each of them.

Steve’s work has resulted in members of my team being promoted, sought after for new and exciting key roles, and regarded as true high potential employees. They have become the trusted advisors that their current roles demand.  Steve has been equally successful with individuals just starting out as well as seasoned executives. Maybe the best testament to his effectiveness is that individuals who I sponsored to work with Steve in the past are now using him with their own teams!”

ALSO SEE:
Accelerated and Anchored Change
Superior Team Management
Increased confidence and peace of mind

Lexis Nexis Sales Training Case Study

Case Study

Steve Giglio Works One-on-one with LexisNexis Executives, Improving Confidence and Leadership

Steve Giglio delivers results through executive developmentThe situation:

LexisNexis CFO Carolyn Ullerick needed a team that exhibited strong leadership, independence and assertiveness. “Overall, I had a capable team. But I needed them to grow to the next level. I knew it could take some time before they would get there, I just didn’t know if they could get there on their own.”

Steve spent several weeks interviewing Ullerick’s team, conducting one-on-one sessions, and videotaping the individuals in different scenarios to determine weak points. He then created individual executive development plans that would create a shift in how her senior leaders conducted themselves and managed others.

The result:

“Steve has become a true partner to me,” Ullerick says. “He has closed the leadership gaps with each of the executives he has worked with. Steve’s ability to guide people towards self-awareness and then provide them with tools for change has lead to a demonstrable increase in each individual’s ability, enabling me to get the most out of each of them.

Steve’s work has resulted in members of my team being promoted, sought after for new and exciting key roles, and regarded as true high potential employees. They have become the trusted advisors that their current roles demand.  Steve has been equally successful with individuals just starting out as well as seasoned executives. Maybe the best testament to his effectiveness is that individuals who I sponsored to work with Steve in the past are now using him with their own teams!”

ALSO SEE:
Accelerated and Anchored Change
Superior Team Management
Increased confidence and peace of mind

Go Back