Sales tips, leadership communication skills insight and more from Steve Giglio, sales training professional for more than 25 years.

Five Steps of Persuasion

Persuasion is a good thing…in fact, it’s a great thing! However, that’s true only provided that you are persuading the right person or organization to accept an idea that will forward their business agenda along with yours. If you are doing it just so you can be right, then you are using this power the wrong way and, it’s unlikely to work. 

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Find Your Seat at the Table

Taking your seat at the table in business can be daunting.

There are naysayers, skeptics, and executives who feel their voice is the only voice required at that table. Read more

Client Management, It’s Not About Being Right… It’s About Being Followed

In business, much of our time is devoted to maintaining and growing our client/customer base. It’s essential to any company’s long-term prosperity. But managing the clients we already have is just as critical. And in those cases, it is more important that you are followed, rather than being right. Read more

I’d Love To Make My Mark…I’m Just Too Busy

Does that sound familiar? Making your mark as a leader is important. It establishes your credibility while inspiring your teams to follow your lead.
Teams want/need a leader who has a vision, is vocal about it and knows how to operationalize their spoken vision. It’s that simple, it’s just not that easy to accomplish.  Read more

Interview Like a Consultant

Jobs change…they come, they go, they get eliminated, they get created…like business roulette! Mission critical for all of us is to stay on top of the wave. If we miss it, we’ve got to find the next one…fast!

Get Ready for the Head Change

When that job change comes, do your best to interview like a consultant. Prepare yourself for the “head” and “spirit” change required to interview like a consultant who will prepare a scope of work for the job for which you are interviewing. It will change your entire interviewing style.

We live in a world of break-neck changes in business. Challenges occur daily with not much time to establish a plan-to-cure. But, a person’s alacrity is contagious, so is their readiness to engage in the heart of an issue. Its the same with an interview.

Vet the Issue, Then Consult as You Interview

When you comport yourself as a consultant ready to vet the issue that your prospective employer has, you transform your delivery style from cautious optimism to determined confidence.

I’m not putting forth that you interact with an air of superiority or know-it-allness. On the contrary, I am recommending that you understand the challenge your employer has as though you were selected to resolve it and are meeting to complete your sizing of the job in order to offer a scope of work with a 100 day, six month and year plan-to-cure.

Try it and let me know how it goes. 

Lead People to Look Inside, not Out

Every time you observe a Direct’ s client interaction, realize it’s an opportunity for you to coach and develop. Too often we’ll forget to debrief a Direct on what they did well and what they can strengthen. If you coach them correctly, they may lead you to new ways to help them develop. Read more

New Managers: How To Coach and Enjoy It!

Picking up from last week’s post about fitting in as a new manager, let’s look at ways to provide direction and shape a Direct’s behavior. Your organization believes you can develop and lead people. Do you believe it?

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New Managers: How To Fit In

When managers are brought in, assigned or moved to another department, it upsets the apple cart a bit. Perhaps you have been, or are, that manager now. How do you fit in? Read more

To Be a Great Leader…Teach, Don’t Tell or Do

Many of my clients are quick-learning, driven executives. Often, though, I stress the importance of teaching directs how to accomplish a task/project versus telling them how to accomplish it or worse, doing it for them. Read more

Your Career Is Out of (Your) Control

Your career, like it or not, is not in your control. Sure, you can be extremely competent and even praised by your superiors. But in the end, you need your direct reports to be successful in order for your career to thrive. No leader ever accomplished anything without people to lead. You need their vote, it’s that plain and simple. Realize the opportunity here, not the threat. Read more