About Gratitude
I’ve just put up our Christmas Tree, placed the poinsettias…
2015 Client Planning: Be More Open Than Right
One week to go before the holiday distractions arrive (parties,…
The Four Essential Questions to Ask Clients…NOW!
Well, it's December. Where did the time go? Here in New York…
Warning All Leaders…Don’t Tolerate Bullies
A lot of light has been shone recently on the affect bullying…
Why Patience Is Not a Virture…It’s Required
I observe between 60 to 100 executives per year as they hone…
Seven Steps for Handling Objections
"I object!"
Your clients are probably not that direct with…
Do I Have the Right Team?
I hear this question every week and enjoy determining with my…
Negative Feedback: Is It Too Late to Change?
Feedback that criticizes your work can be difficult to accept…
The Key To Communicating and Collaborating: Rapport
Over the years, each time I meet a school teacher, I ask them…
Contribution Is King
An essential responsibility of leadership is seeing potential in others that they may not yet see in themselves—and then helping bring it forward. That’s the difference between observation and contribution. It’s one thing to recognize talent. It’s another to activate it. Recently, I was coaching a high-potential Vice President and posed a simple question: “What’s […]