
Handling a Passive-Aggressive Leader
When someone openly criticizes your work, at least you know where…

Timing a Sales Call
Many factors come into play at a sales meeting, and it’s impossible…

Five Words To Avoid In Business
They are common, every day words that seem harmless. Casual words…

Sales Training Tip: Meeting Preparation Puts You In Control
Meeting preparation is one of the most important things you can…

Convey Messages Effectively: Listen to Yourself First
I often coach executives who are preoccupied with their image…

Checklist for New Clients
The Boy Scouts and I share a common, urgent message that we have…

Personal Values…Find Them to Align with Them
I'm struck at how often people unknowingly forget to find and/or…

I am a GREAT salesperson!
A bold statement. And it was said to me by a prospective client…

Leadership Planning for 2017: Developing Your “A” Team
This is part three of a three-part series designed to help you…


Contribution Is King
An essential responsibility of leadership is seeing potential in others that they may not yet see in themselves—and then helping bring it forward. That’s the difference between observation and contribution. It’s one thing to recognize talent. It’s another to activate it. Recently, I was coaching a high-potential Vice President and posed a simple question: “What’s […]