02.08.10 What E-mail Mistakes Are YOU Making?
My 2009 year-end newsletter stressed meeting face-to-face with clients soon in the new year. But once you’ve done that, you still have to stay in touch and regularly communicate with them. I firmly believe you can gauge your customer’s reaction far better over the phone than the internet! However, should you need to send an e-mail message, consider these tips from the Wall Street Journal: