I’ve just returned from a little New Year’s respite quite refreshed but also quite reminded of how memorable and impactful genuine service is. Cabo San Lucas Mexico is a beautiful place to chill; I discovered it’s also a beautiful place to observe first class service.With so much uncertainty and tension around us at home and […]
The fashion world is a mercurial one where you need to understand people’s desires well before you recommend any products. I’ve just worked with a team of very savvy retail salespeople who represent high end jeans and other upscale garments. Their clients are Buyers and the actual designers. It is essential with jaded Buyers (clients) to control […]
http://giglioco.com/wp-content/uploads/2017/05/giglogo.png00Steve Gigliohttp://giglioco.com/wp-content/uploads/2017/05/giglogo.pngSteve Giglio2010-03-28 13:49:472016-03-21 18:33:5601.26.10 Selling Solutions in Frenzied Times
Qualifiers Don’t Work in Any Country. I’ve just returned from London working with very switched-on executives in the banking world. What I noticed is they often used qualifiers throughout their negotiations. Qualifiers are words that dilute and weaken the statement. Subtly, you lose your listener’s confidence. Here are some examples: What I’d like to do today […]
http://giglioco.com/wp-content/uploads/2017/05/giglogo.png00Steve Gigliohttp://giglioco.com/wp-content/uploads/2017/05/giglogo.pngSteve Giglio2009-06-02 20:18:092009-06-02 20:18:0903.31.10 I just want to maybe say...